You can get a GOtv decoder by searching for your nearest dealer here: https://www.gotvafrica.com/en-na/find-installers-dealers/

To get a list of GOtv retailers and agents visit our website on www.gotvafrica.com 

Call our Self- services number  and follow the voice prompts
on  264 612 705 230 or visit www.gotvafrica.com 

E16 means your decoder has been disconnected. Please ensure your decoder is switched on before paying your subscription. SMS reset and your ICU number to 44688 if you are still experiencing the E16 error message.

E30 means your decoder has been switched off or there was no signal available for a long time. If your subscription has been paid in full, please ensure your decoder is switched on and SMS reset to 44688 to clear the error message displayed on your decoder.

Self activate your decoder by sending the word: accept*IUC number*Surname*mobile number*City*Package type# to the following short code: 44688. Example: Accept*2000123544*Surname*2631234152*Benin*GOtvPlus# 

You can get a GOtv decoder for:

  • 1. Gotv decoder - N$ 599
  • 2. Gotv decoder + Antenna - N$ 729

 

You can pay your subscription through:
  • Mobipay
  • Pick n Pay
  • Woermann Brock outlets
  • EFT
  • Cellphone Banking
Always leave your decoder switched on when you pay your subscription

No, GOtv is already on the latest DVB-T2 technology, means there is no need to replace or upgrade your decoder – going with GOtv means you will be on the latest technology.